State of Shelter Animals at MCASAC The Office of Animal Services recognizes that the free rabies clinics are an important resource for pet owners in the community.  I saw the kitten I wanted and then finalized the paperwork at the shelter. 7315 Muncaster Mill Road Derwood, MD 20855 Phone Number: (240) 773-5900 Fax Number: 301-279-1063 Visit the Shelter's Web Page . ... 7315 Muncaster Mill Rd Derwood , MD: Find Your Provider Of Pet Services. A little training in "customer service" would go a long way. At this point I got pretty upset that the appointment was going so downhill and the counselor made a few rude comments, saying that wanting a kitten solo meant I didn't care for the welfare of the animal and even suggesting that she didn't want me to "make an emotional decision and end up bringing the animal back a week later." I adopted a sweet little cat from this shelter.  For some, an energetic hiking companion is what they want, for others, that type of dog would be miserable in their house. This isn't a decision I take lightly, and I want to make sure it's done right. I hate to rate a place with good intentions so poorly, but our experience was so miserable. I was heartbroken. What days are Montgomery County Animal Services and Adoption Center open?  The application asks for information about lifestyle, home, and what type of animal friend you are looking for. THIS PLACE IS THE WORST!! I went to the shelter because my friends wanted to adopt dogs that they saw online. Montgomery County Animal Services and Adoption Center 7315 Muncaster Mill Rd Derwood MD 20855.  I wanted to fill out an application to adopt her, but the shelter employees would not accept an application on that kitten at that time; they said I had to wait until she was old enough.  However, with my previous adoptions at this shelter, I was not required to fill out any paperwork before visiting with the cats--all I was required to do was sign-in.  The shelter employee asked me how old I thought this little kitten was; I guessed that she was 8 weeks. They were also available if I was having any further training questions. Another 2 1/2 drive back home and an absorbent amount of tolls. Another lady that worked there apologized and said that her coworker should have known that there were pending applications from 2 days ago. Montgomery County Animal Services and Adoption Center is open Mon, Tue, Thu, Fri, Sat, Sun. Strangely enough, they also had over a dozen of each of these two types.  I absolutely adored Darious, Prince, Astro, and Izza HEART HEART HEART  The adoption fee is pretty comparable, and if you are very serious, you can also do a meet-and-greet (you just need to fill out another set of paperwork). I will try and make a difference by working from within the organization by communicating my displeasure directly with the executive director and the board of directors of the shelter. All trademarks are owned by Société des Produits Nestlé S.A., or used with permission. If kittens can't be adopted individually, that needs to be clearly stated online, on the application and in the kitten room. The new shelter is great. The volunteers and counselor knew exactly who to pick and they were spot on with the match.  There were 2 tortishells in the same cage; when I came in and said her name, Velvet was the kitten who came to the front of the cage. In the outdoor section, some of the bigger dogs had larger kennels where they could actually run.  The facility itself is very nice -- clean, spacious, and the animals appear to be well cared for. The facility is clean and organized and the adopting process was easy and enjoyable. Although they also recommended dogs they labelled Cane Corso terriers, which look strangely like pit bull relatives. The third visit, I came early afternoon and the two gentleman were very friendly (also volunteers) and very informative. Staff were all very friendly and informative! The Montgomery County Animal Services and Adoption Center (MCASAC), proudly operated by the Montgomery County Department of Police, Animal Services Division, provides high-standard sheltering and care to the homeless, abused, and neglected animals in Montgomery County and ensures the safety and welfare of the county⦠They recommended some chihuahuas and pit mixes. in Derwood, MD on Petfinder. Derwood, MD ⺠The Center's doors are open to all animals in need from: dogs and cats to farm animals, wildlife, and exotics. Montgomery County Animal Services and Adoption Center - Derwood, MD. We received a buzzer (like you receive while waiting for a table in a restaurant) and could continue to look while we waited.  When I walk into the shelter, all I want to do at that time is to sign-in at the front desk and immediately go to the cat room to visit like I used to for my previous adoptions. I can't imagine I'm the only person who had this issue. That way everyone wins. The one we thought fit our family.  The two teenage children were teary-eyed as I exited with one of these little kittens on my adoption day; what a loving foster family.The third time went well. Online or w/ the PetSmart App.  Why on earth weren't we told that at the start.  I filled out the adoption application, but I had to wait 5 days for someone to claim her because she was picked up as a stray. 1,771 Views. All and all I'm glad we adopted and would recommend to someone looking for an addition to their family. I said that I was interested in a kitten and described some traits I'd ideally want in a pet.  I wish I had room for another pet. In order to limit person to person contact and reduce the potential transmission of the COVID-19 (coronavirus), Montgomery County Animal Services and Adoption Center will be closed for adoptions and on-site pet licensing until further notice. Get directions, reviews and information for Montgomery County Animal Services and Adoption Center in Derwood, MD. The Montgomery County Animal Services and Adoption Center (MCASAC), proudly operated by the Office of Animal Services (OAS), provides high-standard sheltering and care to the homeless, abused, and neglected animals in Montgomery County and ensures the safety and welfare of the countyâs ⦠I don't see myself ever interacting with Montgomery County shelter again and have made my experience known to several friends and colleagues who are considering adoption. Request information from other similar providers. When I'm making the conscious decision to seek out shelters instead of going to a pet store or breeder, and then get treated like a child making a decision on a whim, it's incredibly hurtful. Montgomery County Animal Services and Adoption Center (MCASAC), located at 7315 Muncaster Mill Road in Derwood, will reopen its facility to the public for animal adoptions on Thursday, Aug. 6. We figured in the meantime we'd research the breeed more.We were given a waiting time, like in a resturant, which I have to say felt icky for a shelter process. In an effort to reduce potential officer exposure to COVID-19, Animal Services Officers will only provide a "physical response" to priority calls. I wish I could give it a good review but I can't. I cannot wait to bring my sweet girl home! How is Montgomery County Animal Services and Adoption Center rated?  They have a lot of space for all types of animals which allows them to be relatively no-kill.  This should be the first place for anyone in the region considering a pet.  Have volunteers in the cat room to help visitors visit with the cats. My wife and I have always had at least 1 dog in our respective houses since we were children.  But we left bitterly disappointed after hoping to adopt a kitten. Oh wait... We lose our dog that we loved.I thought this was a fluke, because we have a large family, because we knew what we wanted, or because the counselor doesn't like chubby white people, of which I am one.  It's not my intention to discourage anyone from going to this shelter. Then it was that he had anxiety. After the interview process, they ran a background check (didn't really run it, they are cops, they just look you up), they ask for a HUD1 form to make sure I own my home, the adoption officer made sure my house has a yard, they watched me handle the puppy (after all it was a 150lbs Rottweiler), they spoke w/ my vet, and when "I" was finally approved, I had to do a meet and greet at the shelter to make sure the new dog gets along with my other dog. She was so new to the shelter that she was not even on their website yet! Shanna in particular who works mainly with larger dogs, is a great trainer (both dog trainer, and a dog parent trainer).I adopted a Rottweiler earlier this year and their adoption process is plain impressive. They wanted us to have a dog. It would have saved everyone some time if that was posted an made known before we showed up. Meet Avis, a Domestic Short Hair Cat for adoption, at Montgomery County Animal Services and Adoption Ctr. All other calls for service will receive a response by phone call or email known as a "resource response". I've been to other shelters where everything seems cramped and that's certainly not the case here.  I sent an email to the shelter describing the entire experience after I had adopted my next kitten at another shelter, whereby I described how painless the process was at the other shelter.In all fairness, I see that some improvements have been made; having the paperwork on-line is a huge plus, and the new cat room is so clean and spacious, with more lighting. I think that this right here demonstrates how serious I am about the adoption and how I'm thinking of the well being of the animal. Over the next two weeks we visited multiple times per week so we could get to know our potential future puppy.  Although I have several pets now, I am so tempted to adopt a senior cat--so tempted.  Vets aren't God. However, the customer service leaves much to be desired. They supposedly want to give dogs a new home, right? We know it takes a lot of effort to adopt a dog. With community support and partnerships with other animal-welfare groups, our Foster, Rescue and Volunteer programs enhance and save the lives of even more homeless animals. However the volunteer in the evening (all women) seemed clueless and a bit rude. Three shelter employees promised to call me when the kitten was old enough and weighed enough for adoption, but no one ever phoned me. Staff were all very friendly and informative!+adoptable animals looking for a forever home HEART. Tell us the story of how you met your furry best friend and help other pet lovers discover the joys of pet adoption! MCPAW is a registered 501(c)3 charitable nonprofit organization. You have to wait sometimes 2-3 hours before seeing a counselor. I'm now in the process of adopting an animal through the Washington Humane Society, as well as have made them the recipient of my company's matching donation program. We recently adopted a sweet cat from here and we were pleased with our experience. The counselor was friendly and the process was quick. They're clean and brand new and provide at lot of space for their residents. Really, if they want you to report any signs of abuse or neglect you see, they should not make you feel like you're bothering them. They supposedly want to give dogs a new home, right? Groomers-Montgomery Co. Grooming Schools; Kennels-Boarding: Anne Arundel Co. Kennels-Boarding: Baltimore & Vicinity ... Montgomery County Animal Services & Adoption Center Animal Shelters 1,771.  The shelter staff should allow us to browse the available animals BEFORE the paperwork. The adoption specialists give you all the necessary information to make your adoption a smooth one. The shelter is very clean and high-tech.They need to improve their system for potential adopters. Apply to Zookeeper, Customer Service Representative, Project Coordinator and ⦠Learn more. To quote the princess bride: "Ever heard of Plato, Socrates, Aristotle? The staff at the shelter has been beyond helpful. There were no volunteers, so she begrudgingly did it herself, but it was obvious she wanted to move on to the next family. The dog must have thought we hated him. I wish I could give it a good review but I can't.  If I see a cat I want to adopt, THEN I present the paperwork and meet with a counselor.Like any relationship--it's about chemistry. I had a pretty bad experience at the shelter not too long ago.I have been wanting a cat for several months now, but given the madness and travelling that ensues around the holiday season, I thought it would be best to wait until after the new year so I didn't have to leave a new kitten home alone as I went to visit family for Christmas and New Years. I know a number of people who interact with them fairly regularly and understand the new facility is very nice.  I have scratching posts in every room! I visit the shelter's website often.  Then we met with a guidance counselor who showed us the kittens individually and gauged their personalities and if they would be a good "fit" for us. One program I would recommend is having a buddy system with volunteers able to 'rent a dog' for hiking. When one cropped up that we like, we were first in line to see him. The staff at the front desk are friendly. We were thrilled to meet him, but had to ask the front desk simply is he good with other dogs (because we own a Japanese Chin senior). Those are more suitable for our family based on their pet and human personality matching questionnaire. Claim your business to immediately update business information, respond to reviews, and more! T____T  When we parked in their big lot, I could see one of the trainers who was working on one pup outside in the play area. Montgomery County Animal Services and Adoption Center is only accepting donations of unopened pet food, towels, and newspaper. Through adoptions, spay and neuter assistance, vaccination clinics, education and outreach, the Center serves as a critical community resource to promote and advocate for responsible pet care. Anything would have to be better than the horrible conditions at the old shelter. The dog literally stood for 2 full minutes against our knees, but we were not allowed to pet him.  I saw the little tortishell that had just arrived at the shelter that day; it was New Year's Eve. Then they proceeded to try to push off other dogs on us, even though I explained we were not interested. Annoying, but it was a weekend, so I understand. When we finally got in the play yard with the pup of our dreams, the counselor/handler, who had a pocket full of liver treats, had us sit together on a bench near the exit of the shelter building and she stood across the yard occasionally giving the dog treats from her pocket. You are free to walk around just visiting or you can take a pager if you are interested in adopting/ ready to speak to a counselor. http://www.montgomerycountymd.gov/animalservices/. The counselor then tried to pass me off to a volunteer to show me animals. 24 Reviews (240) 773-5900 Website.  Then, after an hour had passed, we were abruptly told that no, none of the kittens were available to us because they were too young -- unless we wanted to adopt two or we already had a cat at home. Montgomery County Animal Services and Adoption Center.  If an animal isn't adoptable due to stress/aggression they take the time to socialize and train the animal.  We arrived with our two young children, filled out the necessary paperwork, looked at the kittens, and chose our top favorites. The woman on the phone was not very professional and got really annoyed when my husband said the dogs "don't have access to the carport" because she didn't know what a carport was! Learn more about Avis today. T____T  When we parked in their big lot, I could see one of the trainers who was working on one pup outside in the play area. The facility itself is in really good condition. The event will kick off MCASACâs participation in NBC/Telemundoâs nationwide âClear the Sheltersâ adoption event. The doctors seem to know what they are doing and they are nice. Animal Services recommends pet owners plan ahead with an emergency preparedness toolkit. This adoption center is so appreciative of donations.  The first adoption was the easiest; I visited and brought her home the same day.The second adoption took longer because I was looking for a specific color tabby kitten.  I wish I had room for another pet.I have adopted 4 kittens from this shelter through the past many years. The facility looks pretty clean inside and there are a lot of big dogs with a smaller area for the little dogs (if any).  When I find great prices for food on-line, I can buy a little extra to donate.If you are a serious adopter, phone the shelter before visiting to see what their current rules are in case they have changed their procedure and not posted it on-line as yet. It is in a nice location with space and grassy areas for the dogs to be out and walked.  We will not be going back. Not having a cat for many years, I needed a refresher and they provided this to me and my family.  The facility itself is very nice -- clean, spacious, and the animals appear to be well cared for. I promise you won't regret the 4 hour drive. I took my little guy in for his first vet checkup about a week after adoption and everything was in order. It felt pressury, and sleezy to try and have a family take a dog they don't want.Overall, I will not be getting a dog from here nor visiting. Got a question about Montgomery County Animal Services and Adoption Center? Derwood, MD â Between May and September of 2014, the Montgomery County Animal Services and Adoption Center (MCASAC) received over 400 kittens â many of them in need of specialized or 24-hour care. Not bad! I saw a dog online that I wanted to adopt here.  Yelp used to allow editing (without updating), but Yelp doesn't allow editing anymore.If you are ever forced to make a decision whether to consent to a serious surgery on your pet, take a giant step backwards and take a deep breath; weigh all the pros and cons carefully, such as age of pet, prognosis, after-surgery care (possibly for lifetime of pet). Today I will be bringing home a 2yrs old Chihuahua Terrier mix female! Contact the business for more information about recent service changes. âBesides dogs and cats they also have a wide variety of small animals, reptiles, birds, etc.â in 2 reviews, âWe came in on the weekend during an event which waived adoption fees so the facility was beyond busy.â in 4 reviews, âThey have a lot of space for all types of animals which allows them to be relatively no-kill.â in 2 reviews, in Pet Groomers, Veterinarians, Pet Boarding, in Veterinarians, Pet Adoption, Pet Stores, The Montgomery County Animal Services and Adoption Center (MCASAC), proudly operated by the Montgomery County Department of Police, Animal Services Division, provides high-standard sheltering and care to the homeless, abused, and neglected animals in Montgomery County and ensures the safety and welfare of the county's citizens.  It lets me know the designers of the shelter really took the time to consider the needs of their tenants. I was so excited and left the house immediately. This review is based on my recent visit earlier this year when adopting a dog...The shelter is pretty new, glass doors, no chicken wire dog kennels, etc.  Sometimes, the dog or cat PICKS it's adopter, not the other way around.If I adopt another cat, it will be a senior cat because I want to make sure that I will likely out-live all of my pets, since I'm a senior myself. I know some folks had a long wait, my wait was almost too short! She got spayed yesterday and today I will be bringing her home.  There is a lot of light for the animals and indoor and outdoor space to move. It seems like they really prefer not to adopt out the animals. In the sign in book you have the option to just visit along with other options. My husband went for a walk recently on a day when it was threatening to rain. These calls include animal-related matters such as: animal abuse and neglect; law enforcement; calls regarding stray, rabid, or aggressive animals; and sick or injured wildlife. Later they made follow-up calls to see how the puppy was doing. Their website is current and updated quickly and frequently. Mrs. Green checked and verified that he is available for adoption. The Montgomery County Animal Services and Adoption Center (MCASAC), proudly operated by the Montgomery County Department of Police, Animal Services Division, provides high-standard sheltering and care to the homeless, abused, and neglected animals in Montgomery County and ensures the safety and welfare of the county's citizens.
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